Home | Individuals & Members | Employers | Brokers Telephone (toll): +65-6701-6912 Remote working & physical distancing support resources, Member name and ID number (from the member's Aetna International identification card), Complete name and address of the provider, Amount charged for each procedure, including the currency, Amount that you have collected from the patient, including the currency. PO BOX 6380, Dubai, Telephone: +971-4-438-7500/7600 Telephone: +86-400-881-1291 Telephone: +86-400-881-1269 California only: Aetna Dental P.O. To continue, please close this message or navigate using the links above. If you missed Open Enrollment, please contact your HR representative immediately. Aetna Home | Individuals & Members | Employers | Brokers | Doctors & Hospitals | Health Management Services; Home Doctors & Hospitals Provider login. State. Media One Tower Building Telephone: +852 2860 8021 We provide award winning health benefits to more than 800,000 expats worldwide You can continue to use Aetna’s electronic tools on AetnaDental.com for all your dental transactions. We have combined our businesses to create one market-leading health care benefits company. From outside the UK (Toll) +44-203-788-3288. Aetna SilverScript Prescription Drug Plans (PDPs) 1 … Quote Page: Tell us about yourself. REGISTER Register to access personalized tools: Employers: Plan administration tools; Producers: Business tools and information Telephone: +852-3071-5022 Prescription drug information for Aetna Retail Rx or Aetna International Retail Rx may be found in the Aetna plan description. Direct or collect: +1 813 775 0190; US Toll free: +1 800 231 7729; Write to us Aetna International may not accept liability for payment of invoices received after the expiration of 60 days from the date of discharge of the insured person from the hospital or facility. Our lines are open from 08:00 to 20:00 hrs GMT. If you missed Open Enrollment, please contact your HR representative immediately. Our lines are open. We have combined our businesses to create one market-leading health care benefits company. If you’ve been affected by atrocities or natural disasters and need assistance, please call our Member Services Team (MST) using the number on your Aetna International Member ID Card. Box 981543 Contact us by phone. Links to various non-Aetna sites are provided for your convenience only. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. Aetna Member Services. Choose your plan year. Not every medical service or supply is covered by the plan, even if that service or supply is prescribed, recommended or approved by a provider. Fax: +1-860-262-9111 If I have any reason to believe that my Password has been compromised, I will immediately change the Password either online or by calling Aetna (1.800.231.7729 (toll-free) or 001.813.775.0190 (collect)). You are now leaving the Aetna Medicare website. Aetna International's comprehensive global medical network includes 1.2 million medical providers in the U.S. and another 165,000 worldwide. UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. For more … I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Our Provider Relations call centers representatives are available by phone at 1-855-652-8249.You can locate the Network Relations Consultant assigned to your servicing area here. Pay now. Box 10462 Van Nuys, CA 91410 . When you purchase an international medical plan from Aetna, a directory full of medical providers is available to you. Access your membership documents. Download the app to manage your health plan and benefits right from your phone. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. All dental Medicare claims . The operator should then connect you to our international helpline at no charge to you. ... Aetna International. To call collect you must contact the telephone operator in the country you’re calling from and ask to make a collect call to +44-203-788-3288. Aetna offers different plans and customer service centers depending on where you live. Find more information. If your Aetna Member ID begins with a letter, you must enter the letter. Aetna DMO ® and PPO grievance and appeals. Make and manage your claims Log in. Please enable it to continue. MEMBER LOG IN. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Fax: +852-2866-2555 We respond to messages from 8am-6pm EST, Monday-Friday. If you have general questions about your plan coverage or benefits, call the number on the back of your Aetna member ID card. El Paso, TX 79998 Berkshire House Claims address Plans are designed and developed by Aetna Insurance Company Limited. Direct or collect: +1 813 775 0190. ... You can also call us at the number on your ID card for personal service. Box 14597 Lexington, KY 40512-4597. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. All states except California: Aetna Dental P.O. US Toll free: User name; Password ; Password is case sensitive; Both fields are required Forgot your user name? To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Fax: +971-4-428-7100, Aetna Insurance Hong Kong Quarry Bay Email: AsiaPacServices@aetna.com, Aetna Insurance (Singapore) Pte Ltd. Suite 401-403 If you're a health care provider and need to contact Aetna International in regard to online transactions, claim status enquiries and form requests, contact us via email or the secure provider website here. You have been redirected to an Aetna International site. If your ID includes a suffix -01, -02, etc. We use cookies to give you the best possible online experience. i Located on your Aetna ID card. Not all app functions are available for Aetna Student Health Members. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Box 981543 UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. When prompted during the call, please enter the access code 855-491-9150 and follow the instructions. do not enter this information Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. Phone number. Our Provider Relations Department serves as a liaison between the health plan and the provider community. Ireland, Member services: membership enquiries, claims and pre-authorization assistance Fax: +86-216-326-8525 You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. From outside the UK (Toll) +44-203-788-3288, Fax: +44-870-442-4377 Aetna Health SM App. Language Assistance: العربية | 中文 | Kreyòl Ayisyen | Français | Deutsch | Italiano | 日本語 | 한국어| فارسی | Polski | Português | Pусский| Español | Tagalog  | Tiếng Việt. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. Links to various non-Aetna sites are provided for your convenience only. Email: europeservices@aetna.com. EC4N 6JJ, Aetna Health Insurance Company of Europe (Dac)                          For plan year 2021, SilverScript is a Prescription Drug Plan with a Medicare contract marketed through Aetna Medicare. 2021. The information you will be accessing is provided by another organization or vendor. HMO and Medicare Advantage - 1-800-624-0756. It only takes a minute to register for your secure, personalised Health Hub. We use cookies to give you the best possible online experience. Telephone (toll free from Indonesia): 001-803-1006-0716 USA, Toll free: +1-866-545-3252 (inside USA only) Please visit AetnaStudentHealth.com for your complete plan details. should not include spaces or dashes and are 8-10 digits long. USA, Aetna International 6 of 2007 concerning the establishment of UAE Insurance Authority and its regulations. Aetna Dental P.O. WorldTraveler members, you must call Aetna International at 1.877.301.5042. Plan Name. Genral phone numbers Aetna B,M ,W 888-632-3862 Aetna HMO 800-624-0756 Aetna Global Benefits (Middle East) LLC PO BOX 6380 Dubai, UAE Aetna International PO BOX 30545 Tampa Florida 33630 860 262 9111 Aetna Better Health of Kentucky’s standard contacts are listed below: Get help. Email: AsiaPacServices@aetna.com, Sales and general enquiries: El Paso, TX 79998-1543 See our cookie policy for more information on how we use cookies and how you can manage them. *Important reminder: Invoices must be submitted to Aetna International no later than 60 days from the date of service. UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. #23-02/03 Email: europeservices@aetna.com. Jl. Dubai Media City, Telephone assistance (available 24 hours): You may find you feel more satisfied and don’t over-indulge. Suite 702, Box 14094 Lexington, KY 40512-4094. Welcome to Aetna International . Sentral Senayan 2 Building, Shanghai, China, Member services: claims and pre-authorization If you use NaviNet for any of your workflows, you will need to switch to Availity. Fax: +44-870-442-4377. You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. DON'T HAVE AN ACCOUNT. P.O. Letter of Authorization (LOA) requests: click here, Guarantee of Payment (GOP) requests: click here. Coverage is available for only those services and supplies that are medically necessary. Telephone: +1-813-775-0220 Find out how to get the most from your international health insurance through the 24-hour member service centre, case management services and handy mobile applications. P.O. Additionally, I will immediately report suspected or actual misuses of my User name and Password to both my employer and Aetna. 1-800-231-7729. 80 Robinson Road his material is for information purposes only. 50 Cannon Street We're sorry but Vision Benefits Portal doesn't work properly without JavaScript enabled. Worker’s comp - … London Email: AmericasServices@aetna.com, Aetna Global Benefits (UK) Limited Aetna is the brand name used for products and services provided by one or more of the Aetna group of subsidiary companies, including Aetna Life Insurance Company and its affiliates (Aetna). Policies are underwritten by Al Ain Ahlia Insurance Co. (PSC), incorporated in Abu Dhabi by Act 18 of 1975 and licensed as an insurer pursuant to Insurance Registration No. Your Payer Express log-in may be different from your Aetna secure member site log-in. Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com. Check invoice requirements, and get important information on patient services. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. Email: AGBChinaServicesShanghai@aetna.com, Member services: claims and pre-authorization This material is for information only. If you have any questions about a procedure, medication or device, please contact us. Dental benefits are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna). To continue, please close this message or navigate using the links above. Email: AsiaPacSales@aetna.com, Aetna (Shanghai) Enterprise Services Co. Ltd – Aetna will then calculate the balance owed (if any) and provide it on the Explanation of Benefits (EOB) statement – Members should wait to receive the provider’s bill, then pay the provider directly according to the amount shown on the EOB Non-Aetna Providers: – Non-Aetna providers may ask you to pay up front The … Asia Afrika No.8 Aetna’s Provider Portal on Availity You may have recently received an email about Aetna’s move to Availity. If you do indulge, savor the food away from distractions like your phone. Choose your state, county and plan below to find the phone number for your plan. Aetna Medicare PO Box 7762 London, KY 40742. Aetna offers health insurance, as well as dental, vision and other plans, to meet the needs of individuals and families, employers, health care providers and insurance agents/brokers. Phone number: 1-800-784-3991. Fax: +62 21 2965 5881 3 of Law No. Speak to one of our UK-based sales executives on +44 (0)844 557 8037 or US Toll Free +1 800-914-2177. MST will direct your call to the appropriate emergency assistance team. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Indemnity and PPO-based plans - 1-888-MD AETNA ( 1-888-632-3862) Voluntary plans - 1-888-772-9682. E-mail: AsiaPacServices@aetna.com. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand. Telephone (toll-free from Singapore): 1-800-723-1241 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. Aetna handles premium payments through Payer Express, a trusted payment service. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Welcome to Aetna International . Remote working & physical distancing support resources. Please log in to the Aetna International secure provider website to perform the transactions listed below: Please make sure each invoice has the following: Note: Medical records may be requested depending on services or condition. Aetna Medicare. 2020. Email: HTChinaServices@aetna.com, PT Aetna Global Benefits Indonesia Ballsbridge, Dublin 4, Find health care. Registration/Log In Requirements: Aetna International Business Alliances. Copyright © 2001-[current-year] Aetna Inc. For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic. Forgot your username or password?. Gelora Bung Karno 16th Floor Suite West 16 IDs. 28th Floor UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can speak to someone 8 a.m. to 8 p.m., 7 days a week. Member eligibility is for Aetna International members only. Telephone: +852-3071-5022 You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies. If you’re calling from a country not included in the above link, then you can call collect or direct on +44-203-788- 3288. You can access our plans by following the links below: Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam. Worldwide International Medical Insurance for individuals, families, brokers and employers. Toll-free from other countries using AT&T access codes: +1-855-532-5085 25 Westlands Road Aetna Global Benefits (Middle East) LLC  See our cookie policy for more information on how we use cookies and how you can manage them. Aetna Global Benefits Address: 3rd Floor, Building # 7, Manama Road, Dubai Outsource Zone, DubaiLandmark: Near Wipro Ltd Zip Code: 6380 City of Dubai Phone number: +971 4 4387500 Categories: Insurance Companies & Agents, Companies & Businesses Please note we may record calls for monitoring and training purposes. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Aetna International. For Aetna Domestic Members please call the number located on the Member's Identification Card. Enrollment in SilverScript depends on … 757 Meng Zi Road, Gopher Center, Huang Pu District Singapore 068898, Member services: claims and pre-authorization assistance County. Provider login. Hong Kong, Member services: claims and pre-authorization assistance Fax: +86-216-326 8525 If you prefer to contact Member Services with this public form, please complete the information below. Example IDs: 812345678, W123456789, or BBBB5010. Alexandra House, The Sweepstakes, Learn more about secure provider registration here. Be aware of portion sizes and use moderation when it comes to foods high in fat and sugar. Jakarta Pusat - 10270, Member services: claims and pre-authorization assistance If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website. If you don’t know the correct dialling code to use, you can refer to www.business.att.com/bt/access.jsp to find the number for the country you’re dialling from. You have been redirected to an Aetna International site. Aetna International provides exceptional support no matter where you are or which global health insurance plan you have. 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